WhatsApp campaigns
Reach opted-in audiences with personalised, approved templates. Segment contacts, schedule campaigns and review delivery and engagement.
Smart messaging. Powerful automation.
WhatsApp Marketing
& AI Automation
Turn customer conversations into a connected journey — from the first enquiry to the next useful action.
DotConnect Ai brings campaigns, approved AI answers, lead handling, bookings and follow-ups together. Your team stays in control.
Your direct WhatsApp API enquiry line9235401411Opt-in messagingApproved business knowledgeHuman handoverModular implementation
One coordinated system
The right tools. A connected customer journey.
Start with the modules that solve your immediate needs. Expand as your team and conversation volumes grow.
AI answering agents
Answer routine questions using your approved FAQs, products and policies. Test English, Hindi and Hinglish replies, with handover when needed.
Lead qualification
Capture requirements, budget, location and urgency. Tag enquiries and notify the right salesperson with the details already organised.
Bookings & reminders
Capture appointment requests, send confirmations and keep customers informed through supported booking connections.
Recovery & engagement
Follow up on eligible inactive enquiries, incomplete bookings and carts. Build relevant retention journeys that respect permissions.
Google review automation
Invite genuine feedback after eligible interactions. Share your Google review link fairly, without incentives or promises of ratings.
Shared inbox & pipeline
Assign conversations, retain handover context and track agreed lead stages. Give every enquiry an owner and a next action.
Integrations & reporting
Connect supported business apps and monitor available campaign, lead, booking and workflow measures in one coordinated journey.
From conversation to action
Every enquiry has a next step.
01
Capture
Enquiry received
02
Understand
Approved answers
03
Qualify
Needs and intent
04
Act
Book or hand over
05
Follow up
Track the next action
A prospect responds to a campaign. DotConnect Ai acknowledges the enquiry, asks relevant questions, records details, shares approved information and offers a booking or sales handover. Follow-ups continue only when permitted.
Automation with a human touch
Sensitive questions, uncertain answers and high-intent leads go to your team with context. Customers can request a person; staff can take over.
Built around your business
Less scattered work. More purposeful conversations.
Qualification questions, follow-up timing and handover rules reflect how you sell and serve — not a one-size-fits-all script.
Workflows that fit
Organised capture and scheduled follow-ups help address missed enquiries and repetitive manual work. Track response time and follow-up completion.
An accountable team
Approved knowledge and clear escalation rules keep routine replies useful. Measure lead qualification and handover resolution time.
Connected journeys
Use agreed context for bookings, recovery and feedback instead of disconnected reminders. Monitor the available delivery and engagement data.
Your industry. Your process.
Practical journeys for real business needs.
Real estate
Budget & location → property details → site visit → follow-up
Team takeover: Interested buyers and negotiations
Clinics & dental
General FAQs → appointment request → reminder → feedback
Team takeover: Clinical questions and treatment advice
E-commerce & retail
Product questions → order updates → eligible cart recovery
Team takeover: Returns, disputes and exceptions
Education & training
Course interest → programme details → counselling → reminder
Team takeover: Counselling and admission decisions
B2B & manufacturing
Specifications & quantity → enquiry routing → quotation follow-up
Team takeover: Technical review and final pricing
Salons & hospitality
Service questions → booking → reminder → guest re-engagement
Team takeover: Special requests and complaints
Simple commercial structure
Start focused. Choose your billing cycle.
One setup fee, a platform subscription and transparent usage charges. Final scope and allowances are confirmed in your quotation.
Setup & configuration
₹9,499one-time
A business-ready foundation for your agreed deployment.
- Workflow and agent configuration
- Approved knowledge and templates
- Agreed integrations
- Testing and team training
Subscription discounts do not apply to setup or usage charges.
Platform subscription
₹1,500/ month
₹1,500 billed monthly
Selected provider plan, users and feature limits, as agreed in scope. Messaging and AI usage billed separately.
Initial setup + subscription: ₹10,999
Before usage, third-party fees and applicable taxes.
Usage & optional services
Marketing messages
₹1 per message
Utility / authentication
₹0.15 per message
AI usage
Token-based billing
Google review automation
₹5–6 · usage-based
Custom integrations
Quoted to your requirements
Managed campaigns & optimisation
Optional · quoted separately
Applicable Meta charges and provider fees apply. Review automation billing units are confirmed in the quotation. Total cost = setup + recurring services + actual messaging and AI usage + applicable third-party fees and taxes. Advertising spend is additional unless explicitly included.
From planning to go-live
A considered launch, not just a login.
01
Discover
Agree goals, volumes, modules, access and success measures.
02
Configure
Prepare approved knowledge, templates, lead fields and connections.
03
Test
Check replies, permissions, opt-outs, integrations and staff takeover.
04
Launch
Train your team, go live in stages and review initial performance.
Delivery dates follow scope and access review. Meta approvals, verification and third-party access may affect the schedule.
Before we begin
A clear scope. Responsible automation.
Start with WhatsApp, enquiry capture, FAQ replies and one follow-up journey. Add more when your data and connections are ready.
Google review invitations request honest feedback, respect opt-outs and avoid incentives. Customers choose whether to review; Google controls publication. No ratings or rankings are guaranteed.
Does WhatsApp API include a Meta verified badge?
No. WhatsApp Business Platform access does not automatically include a verified badge. We can assess eligibility and assist onboarding where supported; Meta controls the subscription, availability and approval.
Can my team take over a conversation?
Yes. Customers can request human assistance. High-intent leads, sensitive questions and uncertain answers are handed to a person with the conversation and captured details. Staff can take control.
Which apps and AI models can be connected?
Potential connections include CRM, Google Sheets, Shopify, WooCommerce, IndiaMART, Justdial, Razorpay and Instagram where supported. GPT, Gemini or Claude options depend on the selected provider. Every model, connector, field and sync direction is confirmed in scope.
What do you need to get started?
Your business details, a suitable WhatsApp number and authorised Meta access; opted-in contact records; approved services, prices, FAQs and policies; qualification and handover rules; secure integration permissions; and team availability for testing, approvals and training.
How long does implementation take?
Delivery dates are agreed after scope and access review. Meta approvals, account verification and third-party access can affect the schedule. We confirm launch readiness, opt-outs and staff takeover before go-live.
What is included in the final quotation?
Your quotation confirms modules, users, limits, AI allowances, overage, hosting, data retention and export, support coverage, renewal terms and payment schedule. Setup, recurring services, actual messaging and AI usage, applicable third-party fees and taxes form the total cost. Advertising spend is additional unless explicitly included.
Let’s connect
Discuss your business workflow.
Tell us how your team handles enquiries today. We’ll help define a focused deployment, with practical automation and human attention.